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Customer Satisfaction Survey -
In a recent customer satisfaction survey that included all of our major clients in the last three years, Surecode scored high marks in key performance metrics like: cost, timeliness, and customer relations
...and a perfect 5.0 score in quality!
| Rating |
Score |
Quality |
| SureCode |
5.0 |
|
| Outstanding |
5.0 |
|
| Excellent | 4.0 |
|
| Good |
3.0 |
|
| | -- | |
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| Rating |
Score |
Cost |
| SureCode |
4.2 |
|
| Outstanding |
5.0 |
|
| Excellent | 4.0 |
|
| Good |
3.0 |
|
| | -- | |
 |
| Rating |
Score |
Timeliness |
| SureCode |
4.6 |
|
| Outstanding |
5.0 |
|
| Excellent | 4.0 |
|
| Good |
3.0 |
|
| | -- | |
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| Rating |
Score |
Relations |
| SureCode |
4.6 |
|
| Outstanding |
5.0 |
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| Excellent | 4.0 |
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| Good |
3.0 |
|
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What Customers Say... |
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"You have the best database solution I have ever seen - I don't know how you do it so quickly & cheaply!"
-- Small Business Owner |
"SureCode has done exceptional work for us. They brought a good deal of enthusiasm and creative fire-power to our project."
-- Recent Federal Client |
"Excellent customer focus. High quality results while also delivering high levels of customer service."
-- Major ISP |
"This contractor's solution was innovative and they delivered what they promised. We have benefited by reduced costs & labor, while upgrading our customer satisfaction and enterprise conformity to new policy standards."
-- Longstanding Client |
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